Learn how to check which email ports are open
You may experience issues with the non-standard http ports Webmail works with. Usually Webmail can be opened from
- http://yourdomain.lv/webmail/
- https://yourdomain.lv:2096
- http://yourdomain.lv:2095
- https://servername/webmail/
You may check the name of your server via your Customers Area "LOG IN" -> "Profile" -> "My Hosting" -> "Main Host". Please review the DNS Change article - the server name is the DNS server name without ns1 or ns2 in front of it.
Sometimes local firewalls allow access only to sites on port 80.
You may check if the ports are blocked executing the following commands:
If you are running Windows do the following:
- Click Start
- Click Run
- Type cmd
- Type telnet yourdomain.lv 2095
- Type telnet yourdomain.lv 2096
If you are running Linux/Mac OS do the following:
- Start your Linux/Mac OS console terminal
- Type telnet yourdomain.lv 2095
- Type telnet yourdomain.lv 2096
If the port is not blocked the results should look like the one listed below:
Trying IP (for example 159.148.27.1)... Connected to yourdomain.lv. Escape character is '^]'.
Different result will means that the port is blocked and you should use the web proxy link provided above.